Terms & Conditions

02Services

Crater Enterprises provides software development, bookkeeping, fractional CFO, outsourced operations, and related advisory services to businesses. The specific scope, deliverables, fees, and timelines for any engagement will be set out in a separate written proposal, statement of work, or service agreement ("Service Agreement"). In the event of a conflict between these Terms and a signed Service Agreement, the Service Agreement controls.

03Quotes and fees

Quotes provided by Crater are estimates based on the information available at the time and are valid for the period stated in the quote. Final fees are governed by the applicable Service Agreement. Unless otherwise stated, fees are exclusive of applicable taxes, and invoices are due within the period specified on the invoice. Late payments may be subject to a late fee and/or suspension of services.

04Client responsibilities

To deliver our services effectively, you agree to:

• Provide accurate, complete, and timely information, access, and materials we reasonably request;
• Designate a point of contact authorized to make decisions on your behalf;
• Maintain your own backups of data and records unless otherwise agreed in writing;
• Use any software or deliverables in accordance with these Terms and applicable law.

05Intellectual property

Unless otherwise agreed in a Service Agreement, Crater retains ownership of all pre-existing tools, frameworks, templates, and know-how used to deliver services. Custom deliverables created specifically for you, and ownership thereof, will be addressed in the applicable Service Agreement. You retain ownership of your own data and materials provided to us.

06Confidentiality

Each party may receive confidential information from the other. Both parties agree to use such information only to perform under these Terms and any Service Agreement, and to protect it with reasonable care. This obligation does not apply to information that is public through no fault of the receiving party, independently developed, or required to be disclosed by law.

07PM Bridge connector

PM Bridge is a QuickBooks Online connector operated by Crater Enterprises that syncs accounting data into the Petroleum Machinery Operations Platform. It is licensed for use only by authorized Petroleum Machinery personnel and is not offered as a general-availability product.

The customer is solely responsible for the accuracy and completeness of the data in their connected QuickBooks Online company. PM Bridge is not an accounting, bookkeeping, or tax service, and nothing it displays or generates constitutes professional accounting, tax, or legal advice.

To the maximum extent permitted by law, Crater Enterprises disclaims liability for decisions made in reliance on data synced or displayed through PM Bridge, subject to the limitation of liability elsewhere in these Terms. Access to PM Bridge terminates automatically upon disconnecting the QuickBooks Online connection, and may be suspended or terminated by Crater Enterprises at any time for authorized-user or security reasons.

08SMS notifications

Some Crater Enterprises platforms offer optional SMS notifications about jobs, appointments, quotes, invoices, and account activity. Consent is collected through a separate, unchecked checkbox beside an optional mobile number field, and SMS is never required to use any platform. We do not send marketing or promotional text messages.

Message frequency varies based on account activity. Message and data rates may apply. Reply STOP to any message to opt out; STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, and REVOKE are also honored, and you will receive one confirmation and nothing further. Reply HELP or INFO for assistance, or contact ctodd@craterenterprises.com. Wireless carriers are not liable for delayed or undelivered messages. See our SMS Notification Consent page for full terms.

09Third-party services

Our services may rely on or integrate with third-party platforms and tools. We are not responsible for the availability, performance, or terms of third-party services, and your use of them may be subject to their own terms and policies.

10Disclaimers

Except as expressly stated in a Service Agreement, our site and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the site or services will be uninterrupted or error-free. Financial and advisory services do not constitute legal, tax, or audit advice unless explicitly stated in writing.

11Limitation of liability

To the maximum extent permitted by law, Crater Enterprises will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising out of or related to your use of our site or services. Our total aggregate liability for any claim will not exceed the amount you paid to us for the services giving rise to the claim in the three (3) months preceding the event.

12Indemnification

You agree to indemnify and hold harmless Crater Enterprises and its personnel from any claims, damages, liabilities, and expenses arising from your breach of these Terms, your misuse of the services, or your violation of applicable law or third-party rights.

13Termination

Either party may terminate an engagement as provided in the applicable Service Agreement. We may suspend or terminate your access to the site at any time if you violate these Terms. Provisions that by their nature should survive termination, including confidentiality, intellectual property, disclaimers, and limitation of liability, will survive.

14Governing law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any disputes will be resolved exclusively in the state or federal courts located in Texas, and you consent to the personal jurisdiction of those courts, unless an applicable Service Agreement specifies otherwise.

15Changes to these terms

We may update these Terms from time to time. The "Last updated" date reflects the most recent revision. Your continued use of the site or services after changes take effect constitutes acceptance of the revised Terms.

16Contact

Questions about these Terms? Reach us at Sales@CraterEnterprises.com.